Trusted Choice – Our Pledge to You
Trusted Choice® agencies are insurance and financial services firms that offer access to multiple companies, a commitment to quality service, competitive pricing, a broad choice of products and unparalleled advocacy. As a Trusted Choice agency, we are dedicated to you. We and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you.
- Use access to multiple companies to deliver those products.
- Guide you through the claims process.
- Help with a prompt and fair resolution of your claim.
- Help you solve problems related to your coverage.
- Explain coverages and options available to you.
- Return your phone calls and e-mails promptly
- Respond to your requests in a timely manner.
- Provide 24/7 services for our customers.
- Offer emergency phone numbers and e-mail addresses.
- Use our experience and multiple company relationships to customize your coverage.
- Commit our staff to continuing education so they may be knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients.
Please contact us let us know if we fail to meet our commitment, so we may take corrective action.