What is on my credit report and where does it come from?

In general, your report includes your name, address, employers and more specific information about your accounts such as date opened, credit limit or loan amount, balance and payment patterns during the past several years. The information provided on your report comes from companies with whom you do or have done business.

Should I check my credit report regularly?

Since your credit report plays an important role when you apply for any type of credit, it would be a good idea to know what is on your credit report before applying for credit. Because of this, we recommend you check your score annually.

What is a credit score?

A credit score is a number insurers use to help them during the underwriting process, in determining whether or not to provide you with insurance coverage. A score is developed using elements of your credit history. However, it is not stored as part of your credit history. Typically, it is generated at the time a request for a credit report is made. Therefore, your credit score changes as the elements in your credit report change.

How is the credit score used for insurance purposes?

A credit score is a number insurers use in developing the premium and it also is used to help them during the underwriting process. Many insurers will use the score to determine if your rating will be in a nonstandard-, standard- or preferred-rating tier. The better credit score you have, the better rates you could possibly have. Also, many insurers decide whether or not you are eligible for their insurance based upon your rating in combination with your driving history. A general rule of thumb is the higher the score, the better the score. A poor credit score with a poor driving record could determine whether or not an insurer will provide you with insurance coverage.

How can I raise my score?

While you can improve your future score, it is unlikely that any single action you take will have a large impact on your score immediately.

That is because your score reflects credit patterns over time. There are things you can do now to improve your score in the future, such as:

  • pay your bills on time—delinquent payments and collections can have a major negative impact on your score; and
  • apply for new credit sparingly.

There is no single action that will raise your score. Each time a credit score is calculated, specific reasons are delivered along with the score. If you have received your score, you can ask for the reasons that came back with your score. These reasons, listed in order of importance, represent why your score was not higher. Addressing these reasons will most likely result in an improvement in your score.

How long is credit information kept?

Payment in full does not remove your payment history. The length of time information remains on your credit file is:

  • credit and collection accounts—seven years from the date of last activity;
  • courthouse records (judgments, liens and bankruptcies)—seven years from the date filed; Chapters 7 and 11 remain on file for 10 years from date filed;
  • satisfied judgments—five years from date filed; and
  • paid collections—five years from the date of last activity with original creditor

What if the credit report has errors?

If an error is detected on your credit report, you should notify all three credit bureaus of the error. The credit bureaus must re-investigate the disputed item.

The three national credit bureaus are:

  • Equifax—(800) 685-1111;
  • TransUnion—(800) 916-8800; and
  • Experian—(888) 397-3742.

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