by George Page | Sep 15, 2018 | Auto Insurance, Car Insurance, Customer Service, FAQ, True Story
Why People Committed to Local Business Choose GEICO This is a story about how and why people committed to local business choose GEICO. This is a story about why people do unexpected things. Here goes nothing: A local guy walks into my office. He plunks a GEICO...
by George Page | Sep 13, 2018 | Customer Service, FAQ, General Business, True Story
Why Care about Independent, Locally Owned Businesses? This text is adapted from an infographic produced by the Institute for Local Self-Reliance (ILSR), a non-profit research and advocacy organization that works to curb economic consolidation and strengthen...
by George Page | Sep 9, 2018 | Customer Service, General Business, Holiday, Shopping, True Story
What Happens When You Shop Local This text is adapted from an infographic produced by the Institute for Local Self-Reliance (ILSR), a non-profit research and advocacy organization that works to curb economic consolidation and strengthen independent, community-rooted...
by George Page | Sep 3, 2018 | Customer Service, General Business, True Story
What Is Customer Service, Anyway? Apple has customer service down to a science. They deliver an exceptional experience. Walk into any of their stores and you will be greeted, they will ask if you need any help. If you need help, they will schedule you with a...
by George Page | Sep 2, 2018 | Customer Service, General Business, True Story
Businesses that Deliver Exceptional Service I just got a free membership for another business that I run in my spare time. The business is called Guilford Greens. We grow specialty micro greens, like sunflower shoots, radish, pea tendrils, arugula micro greens,...
by George Page | Jan 17, 2017 | About Us, Customer Service, Rants
Do you have any white out? We received a request from another agent to cancel a policy for one of our clients. Nobody likes to lose a policy, but this agent had re-written to save the client substantial money. That’s a good thing for our client…all things...
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